Privacy Policy

Effective Date: June 23, 2025

1. Introduction

At Westphalia Roots, protecting your personal information is as sacred to us as nurturing our beloved flowers. This Privacy Policy explains what data we collect, how we use it, your rights over your information, and the steps we take to safeguard it—all with the utmost respect and integrity.

2. What Data We Collect

a. Account & Order Data

  • Name, shipping & billing addresses, phone number, email

  • Payment info (processed securely via PCI-compliant services)

  • Account login credentials if you create an account

b. Communication Data

  • Inquiries via phone, email, chat, workshop sign-ups, or prayer requests

  • Testimonials and feedback you voluntarily share

c. Website & Technical Data

  • address, device/browser metadata, pages visited, cookies

  • Analytics collected through third-party services (e.g., Google Analytics)

3. How We Use Your Data

We use personal data to:

  • Process orders, deliver subscriptions, and customize floral designs

  • Send confirmations, delivery updates, and receipts

  • Reply to inquiries and schedule events/workshops

  • Provide newsletters and promotions (only if you opt in)

  • Improve website functionality, layout, and overall experience

  • Detect fraudulent activity and secure our systems

4. Legal Bases & Consent

We rely on:

  • Contractual necessity: to process and fulfill orders or workshops

  • Consent: for optional marketing communications, testimonials, and surveys

  • Legitimate interests: maintaining site functionality, security, analytics

5. Cookies & Tracking Tools

We use:

  • Essential cookies: required for shopping cart, login, secure transactions

  • Performance cookies: track site usage to improve speed and navigation

  • Optional cookies: for analytics and personalized marketing (you decide!)

You can control cookie use in browser settings; please note full site access may be affected.

6. Data Sharing & Third Parties

Your personal data is only shared with:

  • Payment Processors (e.g., Stripe, Square) for secure transactions

  • Shipping Providers for timely flower delivery

  • Email Platforms (e.g., MailChimp) for newsletters (with your consent)

  • Analytics Tools (e.g., Google Analytics) for site optimization

  • Legal Authorities if required to comply with laws or legal processes

We never sell, rent, or trade your personal data for third-party marketing.

7. Data Retention & Security

  • We keep records only as long as needed for business, legal, or tax reasons.

  • Your payment is not stored on our site—it goes directly through secure processors.

  • We implement encryption (SSL), firewalls, and restricted access to protect your data.

  • While we take every precaution, please recognize that no internet system is 100% secure.

8. Your Rights

You may:

  • Access, correct, update, or delete your personal info

  • Withdraw marketing consent anytime

  • Request data export in a common format (e.g., CSV)

  • Raise objections or lodge complaints with regulatory authorities

To exercise these rights or ask questions, email: [email protected]

9. Children’s Data

We do not knowingly collect data from children under 13. If we find such data, we delete it immediately.

10. Changes to This Policy

We may update this policy occasionally. Any changes will be posted here with a revised effective date. Significant changes will be communicated via email if you’re subscribed.

11. Contact Us

Questions? Prayerful thoughts? Drop us a line at:

Mailing Address: Westphalia Roots • 123 Blossom Lane, Lott, TX 76554

Contact Us

Westphalia Roots Farm, 101 County Road 389, Lott, TX 76656

© Westphalia Roots | 2025 All Rights Reserved